We are revolutionising international trade by empowering governments and communities across the globe with AI driven technology.
Explore Solutions Learn MoreAt Webb Fontaine, we believe in looking beyond barriers to shape international trade. Our mission is to create technology to improve established practices and deliver innovative solutions for trade facilitation. Our unique expertise in trade and customs enables us to help governments improve the way they conduct trade, enriching communities and economies and the global landscape.
Our solutions for trade facilitation are powered by cutting-edge technology including artificial intelligence. Building on our extensive experience, our new-generation IT systems takes trade and customs processes to the next level.
Since 2002, we have been building a solid partnership with our customers, providing consulting on best practice and transferring our knowledge to our partners. Webb Fontaine is headquartered in Dubai, United Arab Emirates, with presence in Europe, Middle East, South America, Asia and Africa.
Our Presence
Our UAE Presence
Webb Fontaine is headquartered in Dubai, United Arab Emirates, a global hub for trade, logistics and digital innovation. From our UAE base, we support governments across the Middle East, Africa, Asia and LATAM in implementing digital trade systems.
Our Dubai headquarters provides a regional base for project delivery and close collaboration with government partners. Our presence in the UAE reflects our long-term commitment to the region and our role in supporting advanced trade and border management initiatives.
Government Partnerships
Global Institution Partnerships
Artificial intelligence is embedded across every critical layer of trade operations. Through advanced AI models and LLM integration, our systems can interpret complex regulatory texts, enhance predictive risk management, automate valuation and classification, enable natural language interaction, and accelerate digital application deployment. This AI-native approach transforms static systems into adaptive, intelligent ecosystems.
Research & Development
At Webb Fontaine, research and development is the cornerstone of our innovation strategy and long-term success. For over two decades, our sustained investment in R&D has enabled us to design mission-critical trade technology platforms that support governments worldwide.
Today, we are advancing this foundation into the AI era by embedding artificial intelligence and Large Language Models, trained on over two decades of our domain expertise, at the core of our systems architecture.
Our in-house research centers are equipped with advanced technologies and staffed by multidisciplinary teams of AI engineers, data scientists, customs domain experts and software architects. Together, they design intelligent, adaptive trade platforms capable of evolving as rapidly as regulations, tariff structures, and global supply chains change.
We maintain a direct feedback loop with Customs administrations, port authorities and trade stakeholders. Real-time operational insights from live deployments continuously inform our development cycles, allowing us to refine algorithms, retrain AI models, and optimize system performance.
Through AI-native architecture, continuous testing, and performance benchmarking, we ensure that every deployment is intelligent, resilient, and future-ready, moving beyond rule-based automation toward adaptive systems.
Our core principles
We harness artificial intelligence and Large Language Models to create intelligent, future-ready trade ecosystems. Our solutions are built on three fundamental principles of trade facilitation and are our promise to our partners.
Our solutions ensure compliance, safeguarding national revenue.
Optimise processes, increase efficiency and reduce clearance times.
Identify and mitigate risk with our AI powered solutions.
At Webb Fontaine, we offer a comprehensive suite of solutions across the trade spectrum, grouped into four key categories: trade facilitation and efficiency, customs processes and procedures, risk and security management, and logistics and shipment tracking. Our flexible approach allows partners to customise their trade processes by implementing the specific tools that address their unique needs.
While each solution delivers powerful results individually, using them together can significantly enhance trade efficiency. Our trade facilitation solutions streamline cross-border transactions and reduce clearance times.
In customs processes, we improve compliance and automation, ensuring smoother operations. For risk and security management, we offer robust tools to mitigate threats and safeguard the flow of goods. Our logistics and shipment tracking solutions provide end-to-end visibility, allowing for optimised shipment management and control.
By incorporating Webb Fontaine's solutions into your trade process, you can drive efficiency, security, and visibility across the entire supply chain.
Trade facilitation focuses on reducing barriers and improving processes.
Effective customs processes are crucial for regulating and controlling the flow of goods across borders.
Managing risk and ensuring security is vital to protect supply chains from potential threats.
Efficient logistics and shipment tracking systems are essential for monitoring the movement of goods.
One single platform for national trade documentation
Webb Single Window is a digital platform that consolidates import, export and transit procedures into a single system. It enables traders to submit licences, permits, certificates and customs documentation through one portal, which is automatically routed to the relevant government agencies.
By centralising regulatory processes, the platform improves coordination between stakeholders, reduces duplication of submissions and accelerates customs clearance. Governments gain greater data accuracy, improved risk management and enhanced visibility across cross-border trade operations.
Eliminates manual paperwork and streamlines documentation and approvals.
Traders submit information once through a unified platform used by all participating agencies.
Real-time visibility into application and clearance status for all stakeholders.
Reduced administrative burden and quicker processing of import and export transactions.
Centralised data enables improved regulatory oversight and more effective risk assessment.
The platform automates repetitive tasks for fast, error-free data handling of documentation.
Tailored to the unique needs of stakeholders, enabling efficient and compliant operations.
Uses real-time analysis to mitigate potential risks, enhancing security and trade compliance.
Ensures continuous assistance for users, enabling uninterrupted trade operations.
Allows users to manage trade activities from anywhere, enhancing responsiveness to tasks.
Facilitates seamless data exchange between stakeholders, customs and OGAs.
Our AI-powered platform for smarter risk management
Webb Risk Intelligence is an advanced risk management system that uses machine learning and AI to help customs authorities detect and mitigate risks in trade operations. By analysing trade data and identifying patterns associated with high-risk activities, the platform supports more targeted inspections and improves decision-making.
The system enables customs administrations to identify high-risk shipments while facilitating the clearance of low-risk goods. It integrates seamlessly with existing Customs Management Systems and other government systems, ensuring efficient transaction processing and coordinated risk management.
Targeted inspections help prevent illicit goods from entering or leaving the country.
Continuous monitoring of trade transactions helps identify anomalies and intercept fraudulent activity.
Accurate risk analysis supports proper assessment of duties and taxes.
Automated alerts enable customs authorities to respond quickly when potential risks are identified.
Integrates inputs from various agencies for accurate risk assessment.
Adapts in real-time with continuous learning amid evolving trade dynamics.
Facilitates seamless communication among agencies, minimising trade disruptions.
Empowers decision-makers with actionable intelligence for optimised resource allocation.
Uses precise algorithms to identify fraudulent activity, safeguarding customs revenue.
Uses AI to continuously monitor emerging threats and provide proactive risk management.
Connecting stakeholders across port operations
Webb Ports is a Port Community System (PCS) that connects port authorities, customs, shipping lines, terminal operators, freight forwarders and other stakeholders through a single digital platform. It enables the secure exchange of information, improving coordination across port operations.
The platform reduces manual paperwork and speeds up cargo handling. Integration with customs systems, terminal operating systems and other port stakeholders enables efficient data sharing and streamlined cargo clearance, supporting faster cargo movement and improved operational visibility.
Reduces processing times for receiving, clearing and dispatching cargo.
Centralised data exchange reduces errors and improves regulatory compliance.
Speeds up customs clearance and reduces waiting times at port.
Provides stakeholders with better visibility of cargo status and port operations.
Digital processes reduce administrative workload and operational expenses.
Enabling direct data exchange between the PCS and customs authorities.
Real-time data sharing between the PCS and private systems.
The digital software eliminates the resources required for manual and laborious tasks.
Webb Ports can be implemented in shipping ports, airports and land border ports.
All information exchange via the PCS eliminates multiple communication channels.
Various service charges are compiled into one invoice, simplifying the billing process.
Advance Cargo Information for smarter border control
Webb ACI enables customs authorities and trade operators to submit and analyse cargo information before goods arrive at ports. Aligned with the WCO SAFE Framework of Standards, the platform supports early risk assessment and strengthens supply chain security.
The system provides a digital platform for submitting, reviewing and monitoring Advanced Cargo Information through a centralised interface. By capturing shipment data prior to arrival, customs authorities can identify high-risk consignments earlier while facilitating the movement of compliant trade.
Cargo information submitted before arrival allows authorities to identify potential security risks sooner.
Real-time access to shipment information strengthens monitoring and oversight.
Pre-arrival processing enables resources to be allocated more effectively.
Centralised cargo data improves tracking, verification and compliance monitoring.
Early screening helps prevent illicit goods from entering supply chains.
Standardised protocols mitigate and address risks before arrival at ports or customs.
Facilitates electronic payment and invoicing processes for trade transactions.
Leveraging data and reporting tools to extract valuable insights from trade-related data.
Providing round the clock support and accessibility features in multiple languages.
Seamless integration with pre-existing systems within customs or port authorities.
Thorough checks and validation procedures to verify the legitimacy of exporters.
Intelligent customs systems for modern trade facilitation
Our comprehensive Customs Management System (CMS) supports the full customs clearance lifecycle. The platform digitises import, export and transit processes, enabling customs authorities and trade stakeholders to manage declarations, documentation and compliance through a single system.
Core modules include declaration processing, electronic manifests, transit management, warehouse tracking and tariff management. The platform also integrates financial processing, reporting, risk management and trader registration, enhancing efficiency and increasing revenue collection.
Automated workflows reduce administrative delays and streamline customs procedures.
Digitised documentation reduces manual processing and improves accessibility.
AI-driven risk analysis identifies high-risk transactions and supports regulatory enforcement.
The platform can be customised and integrated with other government systems.
Centralised data improves monitoring, reporting and decision-making.
A flexible framework to meet diverse operational requirements efficiently.
Integration and accessibility of customs data across various platforms and devices.
Extensive customisation options to tailor the system according to specific user needs.
Open access to customs processes, data, and decision-making for seamless collaboration.
Enabling customs authorities to proactively mitigate threats and enhance security.
High performance, reliability, and scalability guaranteed with our cutting-edge system.
Real-time transit monitoring for secure border operations
Webb Transit Tracking is a digital monitoring solution that enables customs authorities to supervise the movement of goods in transit across designated corridors. Using GPS trackers attached to vehicles, the system provides real-time data on the location, status and movement of shipments.
The platform integrates with the Customs Management System, allowing transit declarations and Electronic Tracking Notes (ETNs) to be generated and monitored within the same digital environment, ensuring safe transit of goods.
Real-time monitoring reduces the risk of illegal diversion or dumping of goods.
GPS tracking eliminates the need for physical escorts and reduces delays.
Customs authorities can monitor shipments continuously throughout the transit journey.
Declarants can track the status and location of their shipments at any time.
Automated alerts allow customs officers to respond quickly to route deviations or suspicious activity.
Seamlessly integrates with any customs platforms for efficient data exchange.
Manages tracking devices inventory and repatriation, ensuring uninterrupted service.
Generates instant alerts for unauthorised deviations or anomalies, enhancing risk mitigation.
Provides declarants with real-time visibility into their shipments.
Offers continuous monitoring of transit goods, enabling proactive decision-making.
Provides precise location tracking using GPS and confirms arrival at key locations using RFID.
AI-powered platform for smart valuation and classification
Accurate customs valuation and classification are essential for determining duties and taxes and ensuring compliance with international trade regulations. Webb Valuation provides customs administrations with digital tools to assess the value and classification of imported goods quickly and consistently.
Using AI-powered analysis and risk-based algorithms, the platform evaluates transaction data to identify potential discrepancies in declared values or commodity classifications.
Accurate valuation ensures duties and taxes are correctly assessed and collected.
Risk scoring helps customs authorities focus controls where they are most needed.
Automated analysis accelerates confirmation of declared goods values.
Clear valuation data improves traceability and regulatory oversight.
Automated assessments speed up customs procedures and reduce bottlenecks.
Uses AI algorithms to accurately classify imported goods based on commercial description.
Identify potential risks with automated alerts based on historical data.
Automates allocation of tasks to users based on profile, workload or expertise.
Provide traders appeal rights to foster trust and ensure compliance.
Price databases to support valuation with comparable price information.
Uses AI to identify possible under invoicing and provide references for data driven decisions.
One complete payment solution platform
Paylican is Webb Fontaine's digital invoicing and payment platform designed to streamline and centralise government payment processes. It enables administrations to manage invoicing, collect payments and monitor financial transactions through a single integrated system.
Acting as a central payment hub, Paylican supports the collection of taxes, duties and fees while ensuring payments are processed securely and efficiently. The platform integrates with customs systems and financial institutions, including banks, payment processors and mobile money operators.
Centralised payment processing accelerates the collection of duties, taxes and service fees.
Real-time monitoring strengthens oversight and reduces the risk of fraud.
Digital invoicing and automated payments simplify financial administration.
The platform connects easily with existing systems and financial institutions.
Full visibility across the payment lifecycle improves control and reporting.
Paylican adheres to international standards such as PCI-DSS, ISO 27001, OAuth 2, and 3D Secure 2, OTP.
Handling post-entry modifications ensures users maintain consistent invoices and payments.
Our iOS and Android systems allows users to track and pay their invoices from anywhere.
Ensures payments are properly reconciled with final beneficiaries, with customisable dashboards.
Automatic creation and management of invoices through a simple, user-friendly interface.
API integrations with many financial institutions provides users a wide range of payment options.
